Tag: sata

Services (Windows Search, Windows Defender, etc.) failing to start and service-specific errors after upgrading to a larger hard drive on Intel platforms

SCENARIO: You use an Intel-based computing platform with an Intel SATA controller. You move an existing Windows installation or system image to a larger hard drive. After moving to the larger drive, you experience issues with services not starting, and/or Outlook or OneNote complains about Windows [Desktop] Search. You may experience problems with Windows Defender or Windows Update not functioning properly.

SYMPTOMS: Most of the time, this problem will be discovered when starting Outlook or OneNote, in the form of the message “The Microsoft Windows Desktop Search component is not properly installed.” There may also be the following Event IDs in the system event logs:

  • 257: “The Cryptographic Services service failed to initialize the Catalog Database. The ESENT error was: -583”
  • 1006: “The Windows Search Service has failed to create the new search index. Internal error <4, 0x8004117f, Failed to add project: C:\ProgramData\Microsoft\Search\Data\Applications\Windows\Projects>.”
  • 7023: “The Windows Defender service terminated with the following error: -1906441657”
  • 7024 or 7031 or 7034: “The Windows Search service terminated with service-specific error -2147217025.”

SOLUTION: You are running an outdated version of the Intel Matrix Storage Manager and Intel Rapid Storage Technology driver and software, and it is interfering with the functionality of these services. Visit the Intel download center to download and install the latest Intel Rapid Storage Technology software for your operating system.

Please leave a comment with feedback if this is helpful or not helpful!